Terms of Use


General provisions


1.    Online shop www.vensom.com is a website owned and maintained by SIA VENSOM, Reg.No. 40103818351, legal address Bikernieku iela 17F, Riga, LV-1039.

2.     the intellectual property rights to www.vensom.com belong to SIA VENSOM.

3.     SIA VENSOM has the right to change the content and terms of use of the website and they come into upon publication.

4.     SIA VENSOM is not responsible for any losses incurred by the user as a result of using the online store www.vensom.com.

5.     By accessing and using the www.vensom.com website, the user confirms that he has read it's terms of use and agrees to follow them.

6.     Before placing an order, the customer must confirm that he has read these terms and conditions, as well as the terms of delivery of the goods and the right of warranty and returns.

7.     When purchasing the goods in the online store www.vensom.com, it is considered that such a mutual agreement is a Distance Agreement and is regulated by the Regulations of the Cabinet of Ministers of the Republic of Latvia No. 255 "Regulation on distance contracts".


Data confidentiality


8.     www.vensom.com online store users have the opportunity to register, by creating their own user profile.

9.     The user is prohibited from disclosing their access data to other persons.

10.  By using the www.vensom.com online store, the user agrees to the processing of personal data. It is necessary for placing an order and delivery of goods. SIA VENSOM does not use or share the obtained information with third parties.

11.  By indicating his e-mail address, the user agrees to receive information from the website about various news and offers.

12.  SIA VENSOM may collect and store data that allows to analyze the traffic and use of the website.


Product descriptions and prices


13.  The images of the goods displayed in the online store www.vensom.com may differ from the offered goods. In order to clarify the characteristics of the product or to avoid any confusion that has arisen or related to ordering it, as well as to avoid misunderstanding, please contact us by e-mail: info@vensom.com , or by phone 26711899

14.  Used goods may have visual defects that do not affect the technical condition of the goods. If necessary, you can clarify the details and request exact photos of the product you are interested in from our managers by phone 26711899 or by e-mail info@vensom.com

15.  All prices are in euros with VAT. The price does not include delivery costs. The price in stores may differ from the price in the online store.

16.  Prices are subject to change without notice. The changes take effect from the moment of their publication in the online store www.vensom.com and they apply to orders placed after the changes have been published.


Cancellation of the order or termination of the distance contract


17.  SIA VENSOM, until the e-commerce manager has confirmed the order, has the right to cancel the customer's order if discrepancies are found in the product descriptions or prices.

18.  The order is canceled if the invoice is not paid within 7 working days from the moment of sending it to the customer.